Formal Issue Reporting Processes and Procedures

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Some issues that arise on UC campuses must follow specific processes and procedures for resolution. Students, faculty, staff should all be aware and follow the appropriate process for a given situation. 

If you have questions, please contact Greg Metz – Assistant Dean of Academic Affairs at gregory.metz@uc.edu

There are certain types of issues that require a student to go through official University of Cincinnati processes. If your issue falls into the categories listed below, you should follow the specific links and processes in order to complete the correct process. 

For issues in below categories, follow the actions and procedures indicated.

  • Grade grievances
  • Student behavior concerns
  • Academic misconduct
  • Sex or gender-based discrimination or harassment or violence
  • Bill payment hardships
  • Privacy of student records

If you have any questions about what to do, please contact Greg Metz – Assistant Dean of Academic Affairs at gregory.metz@uc.edu

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Not a Formal Issue? 

Looking to provide feedback, a compliant, or compliment that isn't an official procedure listed on this page? Check out the UCBA is Listening form to reach out. 


Policy Description Actions to Take Links and Resources
Grading Concerns
(Grade Grievance)
Student believes grading was assigned in an unfair, arbitrary or capricious manner.
Discuss with instructor; discuss with dpt. chair if concern remains; see Assistant Dean Greg Metz for further guidance and options. Link to right is UC’s Grade Grievance policy.
Student Grievance Policy
Student Behavior Concerns
(Non-Academic Misconduct)
At UC, students should exercise and demonstrate civility, respect, inclusiveness and integrity in their treatment of each other. These values underlie the UC Student Code of Conduct (SCOC). Allegations of SCOC violations will be addressed through processes indicated in SCOC.
Discuss concern of inappropriate student behavior with Assistant Dean Greg Metz or file a non-academic misconduct incident report through the UC Office of Conduct web site. See link to SCOC and incident report on right. Immediate safety or threat concerns should be reported to UCBA security.
UC Student Code of Conduct

Non Academic Misconduct Incident Reporting
Academic Misconduct Academic honesty and integrity is expected in all student work. Allegations of academic misconduct are addressed per processes proscribed in the UC Student Code of Conduct.
Review the UC academic misconduct guidelines and processes. Discuss with instructor. See Dr. Greg Metz for questions or clarification on academic misconduct guidelines.
Academic Misconduct Process Information Including Guide for Students
Gender-based discrimination, harassment or sexual violence concerns (Title IX) Title IX of is a federal civil rights law that prohibits discrimination on the basis of sex in the university’s programs and activities. UC does not tolerate sex discrimination, sexual harassment, or retaliation and takes steps to ensure that students, employees, and third parties are not subject to a hostile environment in university programs or activities. Indicate the concern to UCBA Assistant Dean / Title IX Deputy Dr. Greg Metz or to any UCBA faculty or staff member. Be aware that the concern will be reported and referred to UC’s Title IX Office for follow up.
UC Title IX Policy and Resources
Billing and Payment Hardship Concerns (TRA) To enroll for any semester, a student signs a “bursar’s agreement”. In doing so, the student accepts responsibility for billing charges. Students should also be aware of all published deadlines regarding charges and course withdrawal. In circumstances of exceptional hardship that have led to semester not being completed, students can request a tuition refund (TRA). Review details of policy – circumstances that TRA does and does not pertain to. Review documentation required. See UCBA One Stop for questions. Tuition Refund Application Guidelines and Application
Policy Statement on Sexual Harassment involving an employee This policy applies to visitors, applicants for admission to or employment with the university, current students and employees who allege sexual harassment. It is the policy of the University of Cincinnati that no member of the university community may sexually harass another. Anyone who violates this policy is subject to disciplinary action which may include suspension or termination. Anyone who reasonably believes that sexual harassment has occurred should immediately contact his/her supervisor and/or the Office of Equity & Inclusion. The Office of Equity & Inclusion shall conduct a thorough investigation.
Harassment Policy
Student Privacy (FERPA) The Family Educational Rights and Privacy Act of 1974 (34 C.F.R. Part 99 — commonly known as FERPA), is the federal law that governs the release of and access to student education records. FERPA affords students certain rights with respect to their education records.
FERPA affords students the right to file a complaint with the U.S. Department of Education concerning alleged failures by the University to comply with the requirements of FERPA.
FERPA and student's right to Review Records

Click here for a full list of policies and procedures as described by the University Ombuds office.

If you would like advice or guidance about what the appropriate process or next steps are for discussing a concern or complaint, please contact Greg Metz – Assistant Dean of Academic Affairs at gregory.metz@uc.edu


Contact Information

Academic Affairs - Greg Metz
Muntz Hall • Room 140
Phone: (513) 745-5670
Email: metzgy@ucmail.uc.edu